How We Do It

How we deliver real strata management for a quarter of the price

We've rebuilt strata management from the ground up using modern technology and a fundamentally different business model.

What's included in the $99/lot/year management fee

Everything you need for compliant, professional strata management

All AGM and SGM organisation and minutes
Levy issuance and arrears management
Insurance procurement and claims coordination
Maintenance coordination
Financial reporting (quarterly + annual)
Compliance management (fire safety, OH&S, lifts)
Correspondence handling
Records management
Dispute resolution support

What's NOT included

We believe in transparency. These services are quoted separately because they vary significantly between sites.

Building defect investigations
Separate quote
Major capital works project management
Separate quote
Tribunal representation
Separate quote

Our tech stack explained

Specific AI tools handling specific admin tasks - not vague promises

AI Meeting Minutes

Meeting recordings are transcribed and formatted into professional minutes automatically, reviewed by our team before distribution.

Automated Levy Notices

Levy notices are generated and distributed automatically based on your budget, with smart arrears tracking and reminders.

Smart Compliance Calendar

AI tracks every compliance deadline - fire safety, lifts, insurance renewals - and initiates action before due dates.

Document Automation

AGM agendas, proxies, and notice packages are generated automatically with all required legal content.

Who answers when you call

Real people, not offshore call centres. Our team is based in Melbourne.

Side-by-side comparison

StrataXcel vs Traditional Strata Managers

FeatureStrataXcelTraditional Manager
Annual fee per lot$99$400 avg
Response time1 business day3-7 days
Online owner portalYes, real-timeSometimes
AGM organisationIncludedIncluded
Compliance trackingAI-poweredManual
Hidden disbursementsAll disclosed upfrontCommon
Switching costFreeOften "transition fees"

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